1. Strategy and profile

Estrategia y perfilpñrofile
Profile Disclosure Description Global Compact Principles ISO  26000 CR Report Page
1.1 Statement from the most senior decision-maker of the organisation.   6.2 5
1.2 Description of key impacts, risks, and opportunities.   6.2 24
2. Organisational profile
Perfil de la organización
Profile Disclosure Description Global Compact Principles ISO  26000 CR Report Page
2.1 Name of the organisation.     11
2.2 Primary brands, products and/or services.     12
2.3 Operational structure of the organisation.   6.2 14
2.4 Location of organisation's headquarters     169
2.5 Number of countries where the organisation operates.     12
2.6 Nature of ownership and legal form.     11
2.7 Markets served.     12
2.8 Scale of the reporting organisation.     7,58
2.9 Significant changes during the reporting period regarding size, structure, or ownership.     Note (1)
2.10 Awards received in the reporting period.     47
3. Report parameters
Parámetros de la memoria
Profile Disclosure Description Global Compact Principles ISO  26000 CR Report Page
Report profile
3.1 Reporting period (e.g., fiscal/caledar year) for information provided.     139
3.2 Date of most recent previous report (if any).     139
3.3 Reporting cycle (annual biennial, etc.).     139
3.4 Contact point for questions regarding the report or its contents.     163
Scope and coverage of the report
3.5 Process for defining report content.     42
3.6 Boundary of the report.     139,140
3.7 State any specific limitations on the scope or boundary of the report.     139
3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect
comparability from period to period and/or between organisations.
    139
3.9 Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied
to the compilation of the Indicators and other information in the report..
    139
3.10 Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement.     139
3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report.     139
GRI content index
3.12 Table identifying the location of the Standard Disclosures in the report.     141
3.13 Policy and current practice with regard to seeking external assurance for the report.   7.5.3 140,164
4. Governance, commitments and engagement
Gobierno, compromisos y participación de los grupos de interés
Profile Disclosure Description Global Compact Principles ISO  26000 CR Report Page
Governance
4.1 Governance structure of the organisation, including committees under the highest governance body responsible for specific tasks, such as
setting strategy or organisational oversight.
  6.2 18,19,20,21
4.2 Indicate whether the Chair of the highest governance body is also an executive officer.   6.2 17
4.3 For organisations that have a unitary board structure, state the number and gender of members of the highest governance body that are
independent and/or non-executive members.
  6.2 20
4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body.   6.2 18
4.5 Linkage between compensation for members of the highest governance body, senior managers, and executives (including
departure arrangements), and the organisation's performance (including social and environmental performance).
  6.2 20-21
4.6 Processes in place for the highest governance body to ensure conflicts of interest are avoided.   6.2 23
4.7 Process for determining the composition, qualifications, and expertise of the members of the highest governance body and its
committees, including any consideration of gender and other indicators of diversity.
  6.2 16
4.8 Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and
social performance and the status of their implementation.
  6.2 16
4.9 Procedures of the highest governance body for overseeing the organisation's identification and management of economic,
environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with
internationally agreed standards, codes of conduct, and principles.
  6.2 16
4.10 Processes for evaluating the highest governance body's own performance, particularly with respect to economic, environmental,
and social performance.
  6.2 20
Commitment with external initiatives
4.11 Explanation of whether and how the precautionary approach or principle is addressed by the organisation. P7 6.2 24
4.12 Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organisation subscribes or
endorses.
P7 6.2 50,161
4.13 Memberships in associations (such as industry associations) and/or national/international advocacy organisations which the organisation
supports.
  6.2 50
Participation of stakeholders
4.14 List of stakeholder groups engaged by the organisation.   6.2 39,40,41
4.15 Basis for identification and selection of stakeholders with whom to engage.   6.2 38
4.16 Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group.   6.2 38,39,43,44
4.17 Key topics and concerns that have been raised through stakeholder engagement, and how the organisation has responded to those
key topics and concerns, including through its reporting.
  6.2 39,42