Human Rights

Human Rights

Human rights are, since the adoption of the Universal Declaration of Human Rights in 1948, the international standard that guarantees the recognition of individual freedoms and dignified living conditions to all people in the world. Redeia maintains an explicit and public Commitment to the respect and promotion of human rights in the development of its activity and carries out annual due diligence processes to ensure this. The result of this process has always evidenced that the company has a low level of risk, applies adequate controls for its management and, therefore, to date it has not been necessary to implement any remediation action. However, in order to ensure continuous improvement in this area, Redeia periodically reviews the internal regulations governing this mechanism.


Redeia has a Human Rights Management Model approved by the Sustainability Steering Committee, that structures and systematises the company's actions to protect and respect human rights, and to remedy any risk that may be caused in this area. This Management Model follows the methodology defined by the Guiding Principles on Business and Human Rights, proposed by the United Nations (UN), and is developed into the following elements:

Human Rights


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Commitment to human rights

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Human rights due diligence process

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Complaint mechanisms


Redeia maintains an explicit commitment to respect and protect human rights in all the territories and countries in which it operates, with special attention to vulnerable groups, and thus instils it in the corporate culture through the 10 Principles of Respect for Human Rights, included in the Commitment to the promotion and respect of human rights, the Code of Ethics and Conduct, and the Sustainability Policy. These Principles have been drawn up on the basis of internationally recognized human rights as set forth in the Universal Declaration of Human Rights, the International Covenant on Economic, Social and Cultural Rights and the core conventions of the International Labor Organization, the United Nations Guiding Principles on Business and Human Rights, the European Convention on Human Rights and the Social Charter of the European Union.

Redeia’s Commitment to human rights includes respect for and promotion of internationally recognized HR. It also lists the rightholders on which the development of the Group's activities could have a greater impact. These are own employees, women, children, indigenous people, migrant workers, third party employees, local communities, people with disabilities, LGBTI groups, ethnic minorities, landowners potentially affected by the purchase/sale of land and owners of property and land in the vicinity of existing facilities and the society as a whole.

In order to extend this behaviour along the supply chain, the human rights obligation is extended to suppliers through the Supplier Code of Conduct.

In addition, the company develops the necessary tools in terms of integrity and human rights due diligence, both for its own activities and in its relations with third parties, to mitigate the risk of Redeia being linked to third parties associated with conduct contrary to its ethical values.

Since 2013, Redeia conducts regular due diligence analyses covering all Group companies to identify potential human rights risks arising from their direct and indirect activities.

Due diligence is the process by which a company's human rights impacts are identified, assessed, addressed, mitigated, and prevented. This mechanism, which is regulated by the company's internal regulation “Human rights due diligence Guide for own operations”, consists of three stages:

  • Determination of potential and actual human rights impacts: based on the human rights and rights holders that Redeia is most likely to impact, potential and actual negative impacts are identified, prioritized and evaluated using a proprietary methodology based on the probability of occurrence of the impact and its severity. The result is a map of human rights risks on which Redeia is most likely to have an impact, that is updated on an annual basis.
  • Implementation of measures to prevent and mitigate risks related to human rights: based on the results of the prioritisation of impacts, Redeia integrates the conclusions into the company's functions and processes and proposes and implements measures to prevent and/or mitigate the risks identified with specific improvement objectives. In the event of any human rights violation identified, Redeia must repair the damage caused and guarantee access to justice for the victims.
  • Monitoring of the implemented measures: to assess the effectiveness of the measures implemented, Redeia conducts regular evaluations based on previously defined qualitative and quantitative indicators, at least every twelve months. If the measure has not produced the desired results and/or the damage caused persists, the measures implemented should be reviewed and, if necessary, employees and external stakeholders should be consulted to build new solutions in collaboration with the affected parties.

The result of this analysis has always shown that the company has a low level of risk, applies adequate controls for its management and, therefore, it has not been necessary to implement any remediation action. In order to ensure continuous improvement in this area, Redeia periodically reviews the internal regulations governing this mechanism.

According to this procedure, a human rights risk mapping of the companies that are part of the Group was carried out in 2022. International regulations, current trends and emerging rights have been considered. This mapping shows that, due to the sectors in which it operates, Redeia’s main human rights risks are forced labor, child labor, human trafficking, freedom of association, collective bargaining, equal pay, discrimination, health and safety, decent work, privacy and data security, identity and social, cultural and economic rights of indigenous peoples, private property, healthy environment and ethical management. In this sense, there are policies, commitments and control mechanisms in place to minimize these risks, ensure respect for human rights and remedy possible violations.

The due diligence process has also determined that the activities of Redeia in no case infringe on the human rights of any rightholder. It should be noted that, although Peru has an indigenous population, there are no indigenous settlements or communities in the area directly influenced by the Group's activities and, therefore, there is no impact on the indigenous population. In the Commitment to the promotion and respect of human rights, Redeia undertakes to respect the freedom and rights of ethnic minorities and indigenous communities.

Furthermore, the company transfers its commitment to integrity and human rights to third parties with which it maintains or intends to maintain relations of any kind, applying due diligence measures according to the risk of the third party. This is regulated in the company's internal regulations “Integrity and Human Rights Guide for third parties”. Redeia will conduct an analysis prior to the formalization of relationships with third parties to obtain information about their integrity and respect for human rights focusing on employees, vulnerable groups, landowners and the society as a whole. For this purpose, a series of due diligence measures have been established to be applied depending on the risk of the third party and the characteristics of the intended relationship. Relationship with the following third parties are obliged to carry out the process: corporate operations, business partners, external agents, administrators, management team, collaborating entities in the social environment, landowners and holders, suppliers and customers.

Redeia has an Ethics and Compliance Channel accessible to all its stakeholders, as a formal mechanism for responding to queries and complaints related to human rights. The company also has other communication channels, where they can communicate their concerns in this area, such as the DÍGAME Service, which manages complaints and attention from external stakeholders, and the ASA (Attention and Support for Procurement) channel for specific attention to suppliers.

In order to deal appropriately with stakeholder requests for possible human rights violations, Redeia provides ongoing training for employees who manage these channels.

Every year, Redeia publishes the results of the human rights due diligence process, including the potential and actual impacts identified, as well as the measures taken and the results thereof, through the annual Sustainability Report.

The company regularly promotes investments in internal and external communication and awareness-raising investments aimed at the Redeia's employees and suppliers.